To provide you with the most unforgettable portrait experience, we block out two hours of private studio time and dedicate four staff members to your family. To do so, we require a fully refundable booking deposit to secure your reservation and ensure your commitment. This deposit is completely refunded to you when you arrive at your appointment. Space is limited as our talented artists can only complete a limited number of portrait commissions per year. 

Rescheduling an appointment with less than two weeks notice will result in a loss of the reservation fee.   Reservation fees on appointments rescheduled with more than two weeks notice are applied to the new appointment and will be refunded on the day of the appointment.  Reschedules must be made by phone and are not accepted via email.  The reservation fee is not refundable for permanently cancelled appointments.